Deploying and Managing SnagIt in Enterprise Environments

This article contains information on managing and deploying Snagit to multiple users within an organization.

The MSI for different versions of Snagit can be downloaded from the Alternate Downloads page.

Transform Creation

Use the TechSmith Deployment Tool, and follow the guides available on the TechSmith Enterprise Resources Page to create the transform (MST). The TechSmith Deployment Tool offers a simple graphical interface for transform creation.

Important Note: The TechSmith Deployment Tool does not deploy any software. It is simply a tool to create the transform file for Snagit.

Uninstalling Previous Versions

Using the UninstallerTool.exe

See the Snagit Deployment Tool Guide on the TechSmith Enterprise Resources Page for instructions on how to use the UninstallerTool.exe to remove previous versions.

Manually Removing

The command to silently remove a version of Snagit is:

msiexec.exe /uninstall {uninstall GUID} /quiet
See this support article for a list of Snagit uninstall GUIDs.

Snagit 9 and later will prompt the user to ask if they would like to keep or delete the library assets when uninstalling. This can cause a silent uninstall to hang. To fix the problem, add the TSC_DATA_STORE property.

Option A: Preserve Assets

Keep Library

msiexec.exe /uninstall {uninstall GUID} TSC_DATA_STORE=0 /quiet

Option B: Remove Assets

Delete Library

msiexec.exe /uninstall {uninstall GUID} TSC_DATA_STORE=1 /quiet
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