Not sure if you have a Perpetual License or an Individual License?
Click here to find out how to check!
Email support is available for the Snagit trial and free Camtasia with Watermark.
Find out what version you are running. See this article.
| PC / Mac | No Maintenance | Until | Perpetual + Active Maintenance | Until |
|---|---|---|---|---|
| Snagit 2024 | 10/02/26 | Phone, chat, email | 10/02/27 | |
| Snagit 2023 | 10/25/25 | Phone, chat, email | 10/25/26 | |
| Snagit 2022 | 12/7/24 | Phone, chat, email | 12/7/25 | |
| Snagit 2021 | 10/19/23 | Phone, chat, email | 10/19/24 | |
| Camtasia 2024 | 10/02/26 | Phone, chat, email |
10/02/27 |
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| Camtasia 2023 | 4/25/26 | Phone, chat, email | 4/25/27 | |
| Camtasia 2022 | 6/7/25 | Phone, chat, email | 6/7/26 | |
| Camtasia 2021 | 4/27/24 | Phone, chat, email | 4/28/25 | |
| Camtasia 2020 | 4/28/23 | Phone, chat, email | 4/28/24 |
Go to the TechSmith contact page to contact us! (You can start a live chat, submit a ticket, or find the phone number for a call on this page.)
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