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Click here to find out how to check!
Email support is available for the Snagit trial and Camtasia with Watermark.
| Service | Email Support | Chat Support | Phone Support |
|---|---|---|---|
|
|
✓ | ✓ | |
|
|
✓ | ✓ | |
|
|
✓ | ✓ | |
|
|
✓ | ✓ | |
|
|
✓ | ✓ | |
|
|
✓ | ✓ | |
|
|
✓ | ||
|
|
✓ | ✓ | |
|
|
✓ |
| Service | Email Support | Chat Support | Phone Support |
|---|---|---|---|
|
|
✓ | ✓ | ✓ |
|
|
✓ | ✓ | ✓ |
Find out what version you are running. See this article.
| PC / Mac | No Maintenance | Until | Perpetual + Active Maintenance | Until |
|---|---|---|---|---|
| Snagit 2024 | 10/02/26 | Phone, chat, email | 10/02/27 | |
| Snagit 2023 | 10/25/25 | Phone, chat, email | 10/25/26 | |
| Snagit 2022 | 12/7/24 | Phone, chat, email | 12/7/25 | |
|
Snagit 2021 |
10/19/23 | Phone, chat, email | 10/19/24 | |
| Camtasia 2024 | 10/02/26 | Phone, chat, email |
10/02/27 |
|
| Camtasia 2023 | 4/25/26 | Phone, chat, email | 4/25/27 | |
| Camtasia 2022 | 6/7/25 | Phone, chat, email | 6/7/26 | |
| Camtasia 2021 | 4/27/24 | Phone, chat, email | 4/28/25 | |
| Camtasia 2020 | 4/28/23 | Phone, chat, email | 4/28/24 |
Go to the TechSmith contact page to contact us! (You can start a live chat, submit a ticket, or find the phone number for a call on this page.)
