License and Software Keys

• ★ Activating Snagit 2021 or Later Offline
• ★ Deactivating Snagit 2021 or Later
• ★ Reset Camtasia Trial Period
• ★ Reset Snagit Trial Period
• Where Do I Find My Software Key?
• Locate My Software Key in the Software

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Downloads and Installation

• ★ Language Options for Camtasia and Snagit
• How Do I Download My Purchase?
• Download a Previous Version of TechSmith Software
• Download Snagit or Camtasia to a USB Drive or Disc
• Desktop Product Download Links
• Alternate Download Locations

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Purchasing and Invoicing

• How Do I Get a Product License or Subscription?
• How Do I Add Seats to My Existing Maintenance Agreement?
• Is This a One-Time Fee?
• What Payment Methods Can I Use?
• How Do I Add Products to My Existing Subscription?
• How Do I Add Seats to My Existing Subscription?

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Returns and Cancellations

• How Do I Cancel an Auto-Renew Subscription?
• What Is Your Policy on Cancelled Subscriptions?
• How Do I Request a Refund?
• I Need a VAT Refund. How Can I Get My VAT Charge Refunded?
• When Will My Order Be Refunded?

Terms and Policies

• ★ TechSmith Return Policy
• TechSmith Standard Contract Clause
• Sub-Processor List
• TechSmith Assets FAQ
• TechSmith Support Policy
• Glossary of Terms

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Account Management

• Sign-In Methods & Linked Accounts FAQ
• How to Submit a Ticket Using the Contact Us Widget
• Oops! Something Went Wrong
• Blocked Access Attempt
• Change Password to Protect Your Account
• Unsubscribe from TechSmith Emails

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Multi-Seat Subscriptions

• About Seat Management
• (Multi-Seat Subscriptions) Purchase My First Multi-Seat Subscription
• (Multi-Seat Subscriptions) Get Started with the Manage Portal
• (Multi-Seat Subscriptions) What's New
• (Multi-Seat Subscriptions) No Subscriptions Page
• (Multi-Seat Subscriptions) View, Edit, Delete an Account

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