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License and Software Keys
- ★ How to Find What Version of Snagit is Installed
- I Have Maintenance, How Do I Upgrade Snagit or Camtasia?
- How Can I Access the Snagit Certification and Camtasia Certification Program?
- What Version Is My Key For?
- Where Do I Find My Software Key?
- Snagit: Entering Your Software Key
Downloads and Installation
- ★ Desktop Product Download Links
- Download a Previous Version of TechSmith Software
- Alternate Download Locations
- How Do I Download My Purchase?
- How to Upgrade Snagit / Camtasia
- How Can I Reinstall Software That I Have Already Purchased?
Purchasing and Invoicing
- How Do I Add Seats to My Existing Maintenance Agreement?
- How Do I Update My Billing Information for My Subscriptions?
- I've Purchased the Pro Subscription. Why Is It Still Saying I Am at the Free Status?
- How Will the Charge Show up on My Credit Card?
- Am I Eligible for the Education Discount?
- How Do I Get a Copy of My Invoice?
Returns and Cancellations
Terms and Policies
- ★ TechSmith Assets FAQ
- ★ TechSmith Return Policy
- ★ Glossary of Terms
- Sub-Processor List
- Support Policy for TechSmith Desktop Products
- GDPR Compliance and TechSmith Products
TechSmith Account
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Lost Software Key
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Key Lookup ToolTechnical Support Info
- Phone:
- +1.517.381.2300 (For supported versions only)
- Toll Free:
- 800.517.3001 (U.S. & Canada Only)
- Hours:
- 8:00 AM to 7:00 PM EST Monday through Friday
We also have holiday hours