How Do I Cancel a Subscription?

At manage.techsmith.com, you can cancel your subscription for these products:

	Camtasia Essentials/Create/Pro		TechSmith Assets for Camtasia
	Snagit Individual		TechSmith Assets for Snagit
	Camtasia Audiate		Screencast Pro*

If you change your mind, you can un-cancel the subscription anytime before the deactivation date. 

*If you cancel your Screencast Pro subscription, after the end of the billing period, your account will switch to a free Screencast account.

Videos that have not been viewed within the last 12 months will be removed, and additional content cannot be uploaded until the total video count goes back to 25. See our content deletion policy.

At manage.techsmith.com, you can cancel your subscription for these products:

	TechSmith Assets for Camtasia		Camtasia Audiate
	TechSmith Assets for Snagit		Screencast Pro*

If you change your mind, you can turn auto-renewal back on anytime before the expiration date. 

Also, if your subscription expires, you will have 30 days to renew it.

To cancel one out of a few products in your subscription, follow these steps:

1. Select Add seats or products.
2. Next to a product, click Cancel (). 
   
3. Click Calculate and place the zero amount order. You will not be able to undo your order.
4. The product that you canceled will remain active until the end of the billing period (in this example, August 10, 2025). On this date, your access to this product will end.

*If you cancel your Screencast Pro subscription, after the end of the billing period, your account will switch to a free Screencast account.

Videos that have not been viewed within the last 12 months will be removed, and additional content cannot be uploaded until the total video count goes back to 25. See our content deletion policy.