When Will My Order Be Refunded?

Your refund credit will appear on your original payment method 5–7 business days after your return request has been fulfilled.

Online store orders

You can view your refund details at manage.techsmith.com > Online store orders > History.

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You can also find your return credit on your original order's invoice.

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A confirmation email will be sent to the email address on the order. 

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Direct Orders

A confirmation email about your refund will be sent to the email address on the order.

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