When Will My Order Be Refunded?

Your refund credit will appear on your original payment method 5–7 business days after your return request has been fulfilled.

Online store orders

 

You can view your refund details at manage.techsmith.com > Online store orders > History.

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You can also find your return credit on your original order's invoice.

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A confirmation email will be sent to the email address on the order. 

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Direct Orders


You can view the invoice with your return credit at manage.techsmith.com > Direct orders > Invoices.


A confirmation email will be sent to the email address on the order.

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