My subscription expired. How can I renew or repurchase it?

If your subscription expired or was canceled, you may be able to reactivate or repurchase it from your TechSmith account.

Reactivate a Snagit or Camtasia subscription

This option is available for:

Snagit/Camtasia Legacy License or Business License Subscription

To reactivate a subscription:

1. Visit manage.techsmith.com and sign in to your TechSmith account.
2. Go to the Online store orders tab.
3. Next to the subscription, select Reactivate subscription.
   
4. Enter your payment details and complete the purchase.
5. After the purchase is complete, you’ll receive a subscription with a new expiration date and a new subscription ID. You can keep using the same software key as before.

If the option to reactivate a subscription is not available, you can add the product to the cart and repurchase it instead. Please note that in case you repurchase, you will receive a new software key.

If you have trouble reactivating or repurchasing your subscription, please contact our sales team.

Repurchase a subscription

This option is available up to 60 days after your subscription for these products becomes inactive:

Snagit/Camtasia Business License Subscription
Snagit/Camtasia Individual License Subscription
Snagit/Camtasia Assets
Screencast Pro

To repurchase a subscription:

1. Visit manage.techsmith.com and sign in to your TechSmith account.
2. Go to the Online store orders tab.
3. Next to the subscription you want to repurchase, select Add to cart.
   
4. Adjust the number of seats if needed, then select Checkout.
5. Enter your payment details and complete the purchase.
6. After the purchase is complete, you’ll receive a subscription with a new expiration date and a new subscription ID.

If you have trouble repurchasing your subscription, please contact our sales team.