Purchasing and Invoicing

• Purchase a Product License or Subscription
• Add Seats to My Existing Maintenance Agreement
• Is This a One-Time Fee?
• What Payment Methods Can I Use?
• Add Products to My Existing Subscription
• Add Seats to My Existing Subscription
• Am I Eligible for the Education Discount?
• Do I Have to Pay Sales Tax? What If I Am Tax-Exempt?
• Enter My VAT/Tax Number for an Online Store Order
• How Will the Online Store Charge Show Up on My Credit Card?
• Why Is My Credit Card Being Rejected?
• Online Store Is Not Displaying Properly
• I Purchased a Product, What’s Next?
• Hand Over a Subscription to Someone Else
• Update My Billing Information for My Subscriptions
• I Need a Copy of My Invoice
• Why Do I Have an Unpaid Invoice in Direct Orders? By When Should I Pay?
• Pay an Invoice for a Direct Order
• Where Can I Find TechSmith’s W-9?
• Snagit and Camtasia Upgrade FAQ
• Online Store FAQ
• Sales Frequently Asked Questions (FAQ)