Not sure if you have a Business License, an Individual Subscription, or a previous version? How to Check What Type of License You Have
Email support is available for the Snagit trial and Camtasia Starter.
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Find out what version you are running. See this article.
| PC / Mac | No Subscription | Until | Perpetual + Active Subscription | Until |
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| Snagit 2024 | 10/02/26 | Phone, chat, email | 10/02/27 | |
| Snagit 2023 | 10/25/25 | Phone, chat, email | 10/25/26 | |
| Snagit 2022 | 12/7/24 | Phone, chat, email | 12/7/25 | |
| Snagit 2021 | 10/19/23 | Phone, chat, email | 10/19/24 | |
| Camtasia 2024 | 10/02/26 | Phone, chat, email | 10/02/27 | |
| Camtasia 2023 | 10/25/25 | Phone, chat, email | 10/25/26 | |
| Camtasia 2022 | 12/7/24 | Phone, chat, email | 12/7/25 | |
| Camtasia 2021 | 10/19/23 | Phone, chat, email | 10/19/24 |
TechSmith has several free software offerings. We offer support for these software products via our Technical Support Site only. We do not offer phone, chat, or email support for free software.
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