If after placing an order through our sales team, you have an unpaid invoice, you can view the following hints at manage.techsmith.com.
You can pay with a check, wire transfer, or credit card.
Pay with a check or wire transfer
Follow the instructions in the PDF copy of the invoice attached to the order confirmation email. If you cannot locate the invoice, you can Download it (A).
After we receive your check or wire transfer payment, on the invoice page, payment details appear (B) and the invoice is marked as Paid (C).
Pay with a credit card
To pay an invoice for a direct order with a credit card:
- Visit manage.techsmith.com and sign in to your TechSmith account.
- Go to the Direct orders tab.
- Select Invoices > Unpaid Invoices.
- Next to the invoice, click Pay with card, and then select one of the credit cards added to your account for direct orders. If you don't see the card you need, add it first.
For other payment options, see Phone and Fax Purchase Information. If you need additional assistance, please submit a ticket.