There are many possible reasons for a credit card not being accepted:
- The card is expired.
- You have reached or exceeded your credit limit.
- The card issuing bank is blocking the transaction.
- You have exceeded your daily charge limit.
- A computer at either end of the transaction is having technical problems.
If you have confirmed that the card on file is correct and payment is still failing, please contact your card-issuing bank to confirm they are not declining the transaction.
After checking the possible reasons above, if you are still having problems with your credit card payment, please submit a ticket. You may be asked for any error messages that you received.