TechSmith Business License Subscriptions offer many benefits:
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Volume discounts: Add seats to your agreement at any time at a cumulative volume discount. Contact our sales team to learn about your options.
*If you purchased online after February 12, 2025, you may have the ability to self-serve seat extensions via manage.techsmith.com. - Transferability: If an end user leaves your company/department/project part way through a year-long subscription, another end user can finish out the remaining days in their place.
- Certification programs: Gain exclusive access to video-based courses, elevating your screencasting skills and expertise in visual communication and knowledge sharing.
- Software updates: Access to the latest version and features for the duration of your subscription. We continually release software updates!
- Privacy, security, and compliance: Self-service access to security, data privacy, accessibility, and compliance documents such as SOC2, GDPR, VPAT, and AI usage. Access our Trust Center.
- Deployment customization: Enable only the tools your teams need, manage sharing permissions, and push updates on your own schedule. Have full control over your deployment environment with our resources.
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Technical support: Our staff of knowledgeable support representatives are available to assist users with questions regarding the installation and technical operation of TechSmith products. Contact options are:
- Submitting a support ticket.
- Messaging through online chat: 24 hours, Monday – Friday, Eastern Time. The quickest way to receive assistance from TechSmith Sales, Customer Care or Technical Support is to use online chat available by clicking "Chat With Us".
- Our Business License phone line: +1-800-517-3001 (U.S. & Canada only) or +1-517-879-5929 from 9 a.m. – 5 p.m. Eastern Time, Monday – Thursday (a voicemail system is available during non-business hours and holidays).
- Extended version support: You’ll have premium support on the current version plus the last three years of prior versions with our TechSmith support policy.