TechSmith Business License Subscriptions offer many benefits:
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Volume discounts: Add seats to your agreement at any time at a cumulative volume discount. Contact our sales team to learn about your options.
*If you purchased online after February 12, 2025, you may have the ability to self-serve seat extensions via manage.techsmith.com. - Transferability: If an end user leaves your company/department/project part way through a year-long subscription, another end user can finish out the remaining days in their place.
- Certification programs: Gain exclusive access to video-based courses, elevating your screencasting skills and expertise in visual communication and knowledge sharing.
- Software updates: Access to the latest version and features for the duration of your subscription. We continually release software updates!
- Privacy, security, and compliance: Self-service access to security, data privacy, accessibility, and compliance documents such as SOC2, GDPR, VPAT, and AI usage. Access our Trust Center.
- Deployment customization: Enable only the tools your teams need, manage sharing permissions, and push updates on your own schedule. Have full control over your deployment environment with our resources.
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Technical support: Our staff of knowledgeable support representatives are available to assist users with questions regarding the installation and technical operation of TechSmith products. Contact options are:
- Submitting a support ticket. - Business License subscribers get priority support; quicker response times.
- Messaging through online chat: 24 hours, Monday – Friday, Eastern Time. The quickest way to receive assistance from TechSmith Sales, Customer Care or Technical Support is to use online chat available by clicking "Chat With Us".
- Our Business License phone line: +1-800-517-3001 (U.S. & Canada only) or +1-517-879-5929, a voicemail system please leave a message and we will return your call from 9 a.m. – 5 p.m. Eastern Time, Monday – Thursday as soon as we are able.
- Extended Version Support: Receive extended support for the current version and up to three years of prior versions, per the TechSmith Support Policy. This benefit currently applies to some older versions that only support this license type. As those versions fall outside the support window, all supported versions will support both Business License and Individual license. - This is a limited time benefit.