I Need a Copy of My Invoice

Online Store Orders

In the order confirmation email, click View Invoice.

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  1. Visit manage.techsmith.com and sign in to your TechSmith account.
  2. Select Online store orders > History.
  3. If you cannot locate the needed event, filter by the Order completed event.
    direct_orders_14.png
  4. Expand the Order completed event and select View invoice.
    direct_orders_15.png

Your invoice opens in a new browser tab, and you can save it to your device by clicking Download (icon_download.png).

Direct Orders

In the “Thank you for your order” email sent to your billing email address, download the attached invoice.

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  1. Visit manage.techsmith.com and sign in to your TechSmith account.
  2. Select Direct orders > Invoices > All Invoices.
  3. Click the invoice number to view more details.
  4. Do one of the following:
    • Email a PDF copy of the invoice to yourself or anyone else.
    • Download a PDF copy of the invoice to your device.
    direct_orders_27.png

If you need additional assistance, please submit a ticket.

 

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