Add Seats to My Existing Subscription

At manage.techsmith.com, you can purchase additional seats for your cloud product subscription:

logo_assets_for_snagit.png TechSmith Assets for Snagit logo_knowmia.png TechSmith Knowmia Pro
logo_assets_for_camtasia.png TechSmith Assets for Camtasia logo_video review.png Video Review
logo_audiate.png TechSmith Audiate    

If you need more Snagit, Camtasia, or Screencast Pro licenses, please contact our sales team.

As for the Camtasia Individual subscription, it is for single users only: each license must be associated with a unique email address.

Select an option below based on how you purchased the subscription:

If you purchased a product subscription in our online store, follow these steps to add more seats:

  1. Visit manage.techsmith.com and sign in to your TechSmith account.
  2. Go to the Online store orders tab.
  3. In the product card, click Add seats.

    fs_edit_seats_01.png

    Not seeing the product? Visit our online store to purchase a new subscription.

  4. Add seats to your subscription in New total seats. For example, if you have 1 seat and need 3 more, enter 4.
  5. You can view the total prorated price for the added seats, including taxes. Click Purchase seats.

    fs_edit_seats_02.png

  6. In the product card, select Manage seats to assign the purchased seats to end users, so that they can start using the product. See this support article.
  7. If you don’t receive an invoice at your TechSmith email address, go to the History page to get a copy of the invoice.

    fs_edit_seats_03.png

If instead of purchasing additional seats now, you would like to renew with more seats, see this support article.

If you purchased a subscription directly via our sales team, follow these steps to add more seats:

  1. Visit manage.techsmith.com and sign in to your TechSmith account.
  2. Go to the Direct orders tab.
  3. Select the needed subscription.
  4. In the product card, click Add seats.

    zuora_edit_seats_01.png

    Not seeing the product? Add it from this page or visit our online store.

  5. Add seats to your subscription in New total seats. For example, if you have 3 seats, and need 2 more, enter 5.
  6. In the Order summary section, click Calculate.

    zuora_edit_seats_02.png

  7. You can view the prorated price for the additional seats, tax amount, and the final order total. Click Purchase.
  8. Confirm your order.

    zuora_edit_seats_03.png

  9. In the product card, select Manage seats to assign the purchased seats to end users, so that they can start using the product. See this support article.
  10. If you don’t receive an invoice at your TechSmith email address, go to the Invoices page to get a copy of the invoice.

    zuora_edit_seats_04.png

    If you placed an order with a purchase order, please make the payment within 30 days. See this support article.

If instead of purchasing additional seats now, you would like to renew with more seats, see this support article.

 

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