Camtasia Mac Crashes on Startup

There may be a few things that could cause Camtasia on Mac to crash on Startup. We've collected a few steps that could address or work around these particular issues and you can find those steps below:

1. Save your work and restart your Mac.

   1. Simply rebooting your Mac can potentially address numerous issues, from performance-related problems to crashing on Startup.
      
      

2. Reset Camtasia's Preferences and Settings.

   1. Open the Applications folder in Finder
   2. Right-click on Camtasia and choose "Show Package Contents"
   3. Navigate to Contents > MacOS
   4. Open CamtasiaSupport.app
   5. Click on "Create Archive" to create a Preferences Archive.
      1. A Window will appear with the Camtasia_Data.zip file; please drag this file to your Desktop to save it there as a backup.
   6. After the backup has been saved, choose "Reset All"
   7. Click "Reset"
   8. Relaunch Camtasia and see if it opens
      
      

3. Performa a complete reinstall of Camtasia Mac (previous versions)

   Note this will clear any settings/preferences that you have set in Camtasia.
   1. Confirm that Camtasia is not running
      1. Open Activity Monitor to verify that Camtasia is not hung in the background
   2. Open the Applications folder in Finder
   3. Move Camtasia to the Trash
      1. Empty the Trash
   4. Click on Finder and then the Go menu a the top of the screen
   5. Select "Go to Folder..." then copy and paste the following then press Enter:
      ~/Library/Preferences/
   6. Locate all com.techsmith.plist files and move them to the Trash
      
      1. Empty the Trash
   7. Reinstall Camtasia Mac (previous versions)