Camtasia Mac Crashes While Editing

Camtasia may run into some performance issues as projects become more complex. While we have made significant strides in improving Camtasia's performance with these heavier projects, there may still be situations where the following steps might help with projects like this:

If you're running into issues with Camtasia crashing when you're working in a complex project, try these steps:

1. Save your work and restart Camtasia.
   • In many cases, crashing can be mitigated / reduced by saving your work and restarting Camtasia
   Make sure you are not saving your project in a cloud folder, external hard drive, or network drive as doing so can impact Camtasia's performance.
2. Restart your Mac prior to long stints recording or editing within Camtasia
   • Video editors like Camtasia can be resource-heavy so restarting your Mac can help reduce performance-related crashing.
     
     
3. Practice and prepare; recording in short, practiced sessions while using a script can help reduce the resource cost for Camtasia and in doing so, potentially reduce performance-related issues.
   
   
4. Maintain 100% scaling wherever possible; while it is not always possible, working with content that does not need to be scaled/resized can help reduce resource cost and ensure your content is not blurry once you export it.
   • Your recording, editing, and exporting dimensions should match the recommended settings for how you intend on sharing your project.
     • Ex. if you're hosting your Camtasia-created media on an LMS that has a maximum supported video resolution of 1920x1080 (1080p), then you would want to make sure you are recording, editing, and exporting from Camtasia at that resolution.
   • Assets and other imported media, such as logos, watermarks, and other similar items, should also be retained at their original sizes- note that you'll want to make sure you're creating those other assets with your Camtasia export dimensions.
   • You can find additional tips and tricks on how to maintain crisp, clear videos on our blog!
     
     
5. If crashing persists, save your work then export the project to an MP4 and add it to a new project to continue editing.
   
   • Flattening the MP4 will make callouts, visual effects, and other elements un-editable; use this method if other troubleshooting steps haven't fixed the crashing issue.