Sub-Processor List

TechSmith uses certain third-party sub-processors to support the delivery of its software and services. We will maintain a list of such processors on this page. At least 14 days before authorizing any new such processor to process personal data, we will update this list.

You may object to a sub-processor change without penalty by notifying us within 14 days after the website is updated and describing your reasons to object. Objections may be sent to privacy@techsmith.com

What Is a Sub-Processor?

A sub-processor is a third-party data processor (engaged by TechSmith) that processes data (which may contain personal information) as necessary to support the delivery of the select TechSmith services to its customers. For more information, please refer to the following resources:

TechSmith Sub-Processors

Entity Name Link Purpose Country Location(s)
Microsoft Azure azure.microsoft.com Cloud hosting services United States
IBM Corp www.ibm.com Cloud hosting services United States
Amazon Web Services aws.amazon.com Cloud hosting services United States
Eleks www.eleks.com Level 2 Technical support from some of Techsmith's backoffice systems. Eleks may have access to customer personally identifiable informations such as email address, mailing address, and like information. Eleks will not have access to customer created content. United States, Ukraine, EU, UK
Rev.com Rev Speech to Text | Rev Speech to text processing US
PremierBPO www.premierbpo.com Customer Service US, Philippines
Peak Support peaksupport.io Technical Support US, Philippines