TechSmith uses certain third-party sub-processors to support the delivery of its software and services. We will maintain a list of such processors on this page. At least 14 days before authorizing any new such processor to process personal data, we will update this list.
You may object to a sub-processor change without penalty by notifying us within 14 days after the website is updated and describing your reasons to object. Objections may be sent to privacy@techsmith.com
What Is a Sub-Processor?
A sub-processor is a third-party data processor (engaged by TechSmith) that processes data (which may contain personal information) as necessary to support the delivery of the select TechSmith services to its customers. For more information, please refer to the following resources:
TechSmith Sub-Processors
| Entity Name | Link | Purpose | Country Location(s) |
|---|---|---|---|
| Microsoft Azure | azure.microsoft.com | Cloud hosting services | United States |
| IBM Corp | www.ibm.com | Cloud hosting services | United States |
| Amazon Web Services | aws.amazon.com | Cloud hosting services | United States |
| Eleks | www.eleks.com | Level 2 Technical support from some of Techsmith's backoffice systems. Eleks may have access to customer personally identifiable informations such as email address, mailing address, and like information. Eleks will not have access to customer created content. | United States, Ukraine, EU, UK |
| Rev.com | Rev Speech to Text | Rev | Speech to text processing | US |
| PremierBPO | www.premierbpo.com | Customer Service | US, Philippines |
| Peak Support | peaksupport.io | Technical Support | US, Philippines |
