Whether you have sales, customer support, or technical questions about one of our products, we are here to help!
Chat support
To start a chat: visit the TechSmith Contact Page and click the Chat With Us button to start a conversation with our AI agent.
Live chat with a support agent is available to active subscribers Monday – Friday 24 hours a day.
Ticket Support
If live chat is unavailable or you do not qualify, please submit a ticket. Visit the TechSmith Contact Page and select Submit a ticket. Our team will follow-up with you by email.
Phone Support
Phone support is available Monday - Thursday, 9am - 5pm ET. Please leave a voicemail, and we will review your request and contact you within one business day.
Toll-free (US & Canada only): +1 (800) 517-3001
All other countries: +1 (517) 381-2300
TechSmith mailing address:
TechSmith Corporation
14 Crescent Road
East Lansing, MI 48823-5708