How to Contact TechSmith?

Whether you have sales, customer support, or technical questions about one of our products, we are here to help!

Live chat is available for active subscribers, Monday – Friday 24 hours a day. To start a chat: visit www.techsmith.com/about/contact, click Chat, and complete the short form with your name, email, and issue description.

If live chat isn't available (outside business hours or no active subscription), submit an email support ticket from the same page.

If you would like to talk to us over the phone, our phone hours are Monday-Thursday from 9am – 5pm EST:

  • Toll-free (US & Canada only): +1 (800)-517-3001
  • All other countries: +1 (517)-381-2300

TechSmith mailing address:

TechSmith Corporation
14 Crescent Road
East Lansing, MI 48823-5708

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