Audiate AI & Support FAQ

My transcriptions seem really inaccurate, am I doing something wrong?

No, while the service will naturally improve over time, the transcription will most likely not be 100% accurate. You can help improve the accuracy of the transcription by speaking slowly and clearly. You can fix mistakes in the transcription if accuracy is important to you, but editing should still be easy even when the words don’t match exactly.  

 

How does Audiate leverage AI?

You can learn more about how Audiate leverages AI on our TechSmith and AI support page.

 

How do we turn off cloud processing?

Audiate requires an internet connection and cloud processing for AI features such as speech to text and text to speech, among others.  Currently there is no way to turn off cloud processing for Audiate.

 

What technical support is available to me?

For Technical Support, submit a support ticket here.

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