Audiate Account Management & Billing FAQ

How do I cancel my Audiate subscription?

When logged into your account, you should see an option to cancel on your account page. See How Do I Cancel Maintenance or Subscription?

 

Can my account be transferred to someone else at my organization?

For information on ownership transfer for an Audiate subscription, please contact us.

 

How can I update my billing for this service?

You can update your billing by following the steps here.

 

How will I be charged for future renewals?

Auto-renewals are charged annually to the billing method associated with your subscription.

 

If you've purchased your subscription with our Sales Team using a purchase order, you will be notified via email before the expiration date that it is time to purchase your renewal.

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