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Cannot install SnagIt 2021 on new M1 MacBook Air

Bill

November 27, 2020 14:38

Just got my new MacBook Air with the M1 chip. Installed SnagIt 2021 and tried to start it up but get "Unable to start Snagit error". Tried uninstalling and re-installing Snagit to no avail.

Any ideas how to fix?

Comments

1 comment

Luke Griffioen
Employee

December 01, 2020 12:58
Hi,

Sorry about this! Try deleting this folder: /Users/Shared/TechSmith/Snagit/License and see if that fixes the issue.
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