Exporter Audio Quality Is Distorted or Degraded

Problem

Camtasia project has distorted or degraded audio when produced. 

Solution

Some users may notice that audio quality is distorted or degraded when exporting with the modern Camtasia exporter. If you are experiencing this issue, there is an option found in Camtasia's editor that could address this issue. 

  • Open the original project in Camtasia.
  • Click the audio on the Timeline so it is selected.
  • Select the Audio tab on the Properties panel if it is not selected.
  • Check the Mix to Mono box.
  • Export the video as you normally would.



Update Your Drivers

You will also want to make sure your drivers are updated as that can impact Camtasia in adverse ways. Check out our section on drivers in our general troubleshooting guide.