Not seeing your Snagit or Camtasia key? It may not be saved in your TechSmith account if:
- You purchased under a different email or through a reseller.
- You purchased an individual subscription (only sign-in is needed to activate the software).
- Someone else purchased for you using their account.
You can save the key with your TechSmith account by following these steps:
- Visit manage.techsmith.com and sign in to your TechSmith account.
- Go to the Keys tab.
- Select Save a key or Save another key.
or
- Enter your software key and select Save key.
- Your software key is now saved in your TechSmith account. You can view the name and version of the software that the saved key unlocks. To download the software, select Download.
If you cannot find your software key, see this support article. If you need additional assistance, please contact our Customer Care Team.
