Where Do I Find My Software Key?

Option 1: TechSmith Account

  1. Visit myaccount.techsmith.com and sign in to your TechSmith account.
  2. Select My Products. You can view the software key below each product that it unlocks.
  3. If the software key is not visible:
    • Manually Save a Software Key. See this support article.
    • Select Find a lost Software Key.


Another way to view your license key is to visit manage.techsmith.com, sign in to your TechSmith account, and select Keys.


Option 2: Receipt

If you purchased directly from TechSmith and have the original receipt, you can locate your key under Software Key below the product that you are looking for.


Option 3: Key Lookup

If you still have the software installed on the original machine, you can find your key within Snagit or Camtasia. See this support article.

Option 4: Customer Service

If you are unable to retrieve your key through any of the options above, please submit a ticket.


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