Where Do I Find My Software Key?

Option 1: View in TechSmith Account

  1. Visit manage.techsmith.com and sign in to your TechSmith account.
  2. Go to the Keys tab.
  3. You can view the software key below each product that it unlocks.

    keys_16.png

  4. If the software key is not visible:

    keys_04.png

You can also view and manage your software keys at myaccount.techsmith.com > My Products.

Option 2: Check the Receipt

If you purchased directly from TechSmith and have the original receipt, you can locate your key under Software Key below the product that you are looking for.

Receipt_Key_lookup_1_01_new.png

Option 3: View in Software

If you still have the software installed on the original machine, you can find your key within Snagit or Camtasia. See this support article.

Option 4: Contact Customer Service

If you are unable to retrieve your key through any of the options above, please submit a ticket.

 

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