Bad or Low Volume Audio

Problem

After recording in Camtasia on Windows, the audio sounds bad or has low volume.

Solution

There are various reasons why the audio is not working when recording.

Reason 1: Bad Static or Audio While Recording

If you are getting static or bad audio when recording in Camtasia, please try the following:

• If using a microphone that plugs into your sound card (analog), please be sure there is a solid connection and the sound card drivers are updated to the latest version.
• Sometimes the microphone can be very sensitive and pick up unwanted background noise. To avoid this, turn down the recording input level to the mic. To counter this, you may need to speak louder be closer to the mic so your voice can still be picked up at an acceptable level.

Reason 2: Low Audio with Microphone

If you are getting low audio volume with the microphone, please try the following:

• In Camtasia, ensure your recording volume is set to high. You can adjust this in Camtasia Recorder within the input bar.

To determine if the problem is the microphone or Camtasia, try a test in Windows Sound Recorder to see if you get a low volume in your recording. If the audio is low, you may need to make an adjustment on the microphone or within Windows.

Reason 3: Poor Quality and Cuts Recording

If the recording has poor quality and cuts in and out, make sure the sound enhancements are turned off.

Windows 11

1. Press the Windows key + I to open Windows 11 Settings.
2. Tap or click System category.
3. Select Sound in the right pane.
4. Scroll down till you see More Sound settings, and click on it
5. Sound Control Panel will open.
6. Choose the Recording tab
7. Right-click on the microphone that you are using to record in Camtasia, choose Properties, then navigate to the Advanced tab
8. Uncheck the box next to Enable Audio Enhancements, then click OK

Windows 10

1. Press the Windows key + I to open Windows 10 Settings.
2. Tap or click System category.
3. Select Sound in the right pane.
4. Click on Sound Control Panel
5. Sound Control Panel will open.
6. Choose the Recording tab
7. Right-click on the microphone that you are using to record with Camtasia, choose Properties, then navigate to the Advanced tab
8. Uncheck the box next to Enable Audio Enhancements, then click OK

Reason 4: System Audio Recording Poorly

If you're having trouble with the recording of the system audio with Camtasia, try making these adjustments in the Windows Sound Control panel.

Windows 11

1. Press the Windows key + I to open Windows 11 Settings.
2. Tap or click System category.
3. Select Sound in the right pane.
4. Scroll down till you see More Sound settings, and click on it
5. Sound Control Panel will open.
6. Choose the Playback tab
7. Right-click on the speaker that you are using to play sound from your computer (Default Device), choose Properties, then navigate to the Advanced tab
8. Select 16-bit, 44100 Hz (if available)
9. Click Apply and then OK to save your changes. 

Windows 10

1. Press the Windows key + I to open Windows 10 Settings.
2. Tap or click System category.
3. Select Sound in the right pane.
4. Click on Sound Control Panel
5. Sound Control Panel will open.
6. Choose the Playback tab
7. Right-click on the speaker that you are using to play sound from your computer (Default Device), choose Properties, then navigate to the Advanced tab
8. Select 16-bit, 44100 Hz (if available)
9. Click Apply and then OK to save your changes.