Record a Microphone and Incoming Audio from a Webinar or Zoom Call With Camtasia

Problem

When recording a Webinar, Zoom call, or Skype conversation, Camtasia is not recording my microphone and audio from the other person.

Solution

To record both sides of the conversation, please follow the steps below:

1. Open the Windows Control Panel.
2. Click the Sound category.
   
3. Click the Playback tab.
   
4. Right-click the Headphones option and select Set as Default Device.
5. Set the System Audio in the application of your choosing (Skype, WebEx, etc). Make sure the audio can be heard through your headphones.

In the Skype audio options, match the correct devices to be able to hear the audio.

In Camtasia Recorder, make sure to select the Microphone and System Audio.

Camtasia 2021 and Later Recorder