After installing Snagit, the shortcut on the taskbar and/or start menu are not working.
The error below may be displayed:
"This action is only valid for products that are currently installed."
If clicking the icon in the taskbar does not open Snagit, re-pin the shortcut to the taskbar.
- Right-click the current shortcut on the taskbar and choose Unpin from taskbar
- Locate the following folder on your computer (# indicates the version of Snagit that is installed):
Snagit 2018 and LaterC:\Program Files\TechSmith\Snagit #\
Snagit 13 and EarlierWindows 32 Bit: C:\Program Files\TechSmith\Snagit #\
Windows 64 Bit: C:\Program Files (x86)\TechSmith\Snagit #\
- Right-click Snagit32.exe and choose Pin to taskbar
If you would like to add SnagitEditor.exe to the taskbar, follow the same process above.