The Disk Image Could Not Be Opened


When trying to run the DMG for Snagit or Camtasia an errors says "The disk image could not be opened"


This can occur if the DMG file is corrupted or did not download fully.  Please try redownloading the software from our website.

The error can also be related to macOS system permissions.

  1. On your Mac, go to Applications > Utilities and launch Disk Utility.
  2. At the top of your screen, open the Images dropdown menu and choose Verify.
  3. Navigate to the disk image in your Downloads folder or wherever it is saved.
  4. Press Verify. If the disk image verifies successfully, try opening it again.