Troubleshooting Video in Snagit on Windows


I am unable to record a video in Snagit, having quality issues with the recording, or I am seeing an error message in Snagit when trying to record a video.


If you're seeing a black dot or camera icon on your recording, see this article.

If Snagit is unable to initialize audio see this article.

If the audio is recorded, but there is a quality issue, see this article.

For all other video issues, see this article.