Supported File Formats for Upload to Knowmia

Supported Formats

The Knowmia (formerly TechSmith Relay) Classic Recorder and Web Upload option will upload:

File formats (file extension) Supported Video Codecs Supported Audio Codecs
MP4 (.mp4) AVC (H.264) AAC (AAC-LC, HE-AAC)
Windows Media Video (.wmv) WMV3 WMA3
AVI (.avi) TSCC, TSC2 PCM, ADPCM
QuickTime (.mov) AVC (H.264) AAC (AAC-LC, HE-AAC)

 

NOTES

  • Knowmia cannot process QuickTime (.mov) files that contain video encoded with the TSC2 codec. These types of files were created by the Knowmia Mac Desktop Recorder prior to version 5.1.2 (January 2017).
  • The Web Upload option is recommended to upload individual files no greater then 4GB. Please use the Knowmia Classic Recorder to upload files that exceed this limit.

For image files:

  • Please upload PNG, JPG, or GIF files only, with a minimum height and width of 200 pixels.