Problem
When unlocking Snagit for Mac with your software key, you are presented with one of the following messages:
- Installation Limit Reached
- Installation Limit Exceeded
- No More Installations Available
- Invalid Key
- Unable to Reach the Activation Service
Solution
Installation Limit Reached
This means the software key has been used twice to activate Snagit. A single user software key can be used on up to two machines for the same user. You do not have to take any action at this time, but if you wish to learn more about licensing activation, click Learn More in the message.
Installation Limit Exceeded
This means this software key has been used more than twice to activate Snagit and is in violation of our EULA (End User License Agreement). A single user software key can only be used on up to two machines for the same user. Please click Learn More in the message on what steps should be taken.
No More Installations Available
This means this software key has been used more than twice to activate Snagit and is in violation of our EULA (End User License Agreement). A single user software key can only be used on up to two machines for the same user. The software key can no longer be used to Activate Snagit without action. Please click Learn More in the message on what steps should be taken.
Invalid Key
This means this software key was not typed or pasted in properly or is no longer a valid license key due to various reasons. Please double check that the software key was entered correctly. If you are copying and pasting it in, please try typing it in manually. Click Learn More in the message if you feel this software key should be valid.
Unable to Reach the Activation Service
Activation Failed: Invalid Date/Time
This can happen when the system clock is set too far in the past. Verify the computer is set to sync with the internet for the date and time within the System Preferences.
