Snagit 2021 Crashes on Startup on macOS

Problem

Snagit 2021 crashes when I attempt to open it.

Solution

Option 1: Delete License Folder

  1. Close Snagit if it is open
  2. Open a Finder window
  3. Click on Go > Go to Folder...
  4. Copy and paste in the following: /users/shared/techsmith/snagit/
  5. Delete the License folder
  6. Restart Snagit

Option 2: Reinstall Snagit

If Option 1 does not work, please uninstall Snagit by moving the application to the trash, restart the computer, and install this build.

If both options do not work, please contact support.