MP4 Produced With Camtasia Results in Choppy Playback on iOS device

Problem

When a project is exported from Camtasia as a MP4, the playback is choppy on an iOS device.

Solution

This is a known issue that is fixed in Camtasia 2020.0.16 and later. From the menu bar, select Camtasia > Check for Updates to install the latest version. If the issue remains please try the following as a workaround.
  1. In Camtasia select Export > Local File.
  2. In the File format drop-down menu select Export to Main Concept (.mp4).
    mceclip0.png
  3. If the issue remains, download Handbrake to convert your MP4. Here is a video on how to use Handbrake.