Renew Subscription With More/Fewer Seats

At manage.techsmith.com, you can add seats to your subscription before its renewal:

logo_assets_for_snagit.png TechSmith Assets for Snagit logo_knowmia.png TechSmith Knowmia Pro
logo_assets_for_camtasia.png TechSmith Assets for Camtasia logo_video review.png Video Review
logo_audiate.png Camtasia Audiate    

To renew your subscription with fewer seats, please contact our sales team.

To renew your subscription with more seats:

  1. Visit manage.techsmith.com and sign in to your TechSmith account.
  2. Go to the Online store orders tab.
  3. Check the renewal date for your subscription (in this example, September 26, 2023).

    Wait for the subscription to enter its renewal window (less than 15 days until the renewal date).

  4. During the renewal window, next to the product, click Add seats.

    FS_renewals_01.png

    Not seeing the option to add seats?

    • It's not possible to purchase additional seats for a monthly Camtasia Audiate subscription.
    • This option is also never available for Snagit and Camtasia Individual subscriptions as they are for single users only.
    • If you're looking to add seats to your Snagit or Camtasia maintenance, see this support article.
    • To purchase additional Screencast Pro seats, please contact our sales team.
  5. Enter the new number of seats.

    For example, to add 3 seats to your 1-seat Assets for Snagit subscription, enter 4.

  6. You will not be charged now – the price for the added seats will be added to the renewal price of your current seats. Confirm that you would like to add seats.

    FS_renewals_02.png

  7. On the renewal date, the total for both previously purchased and newly added seats will be charged together in one invoice.

    FS_renewals_03.png

  8. Use the Manage seats option to assign seats to end users.

 

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