Internet Storage (cloud) compatibility FAQ

Web-based "cloud" storage platforms have become popular and customers may wish to use them in conjunction with TechSmith products. This article addresses compatibility and best practices.

Can I use Internet storage to store media files for use in Camtasia Studio or Camtasia for Mac?

We recommend using a local hard drive to store any media and project files used in Camtasia projects. Network drives or Internet storage may not work properly and can cause Camtasia to crash, projects to not open, and poor performance.

Can I archive or backup to Internet storage?

Yes, any media or project files not in active use can be stored externally.

For Camtasia Studio projects, click File > Export project as zip to create a zipped project which can be moved between computers or storage platforms. Camtasia Studio .camrec files can be directly uploaded without issues.

For Camtasia for Mac, Select File > Save As and click the Create standalone project box to create a portable project file, then use the File Compress (Archive in OS X 10.7 Lion) command in the Finder to zip that project so it is not damaged by copying to Internet storage. Camtasia for Mac .cmrec recording files should also be compressed to zip before uploading.

Can I playback or display videos or screen captures created in TechSmith products?

Internet storage accounts may offer an option to share files via a public folder. Check with your storage provider to see what file formats can be played back from your account.

Can I save directly to Internet storage?

TechSmith products do not have built-in outputs for Internet storage accounts at this time. If your account works with ftp for uploading, you can use our built-in ftp sharing options in Jing, Snagit, and Camtasia.

How does Internet storage differ from screencast.com, YouTube, Vimeo, etc?

Hosting platforms such as screencast.com and YouTube are designed as a delivery vehicle to present media. Internet storage has synchronization, versioning, encryption, and other features required for file storage. The main use of Internet storage is not to host media for viewing but to store files.

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