Problem
When I turn on HDR in Windows my Snagit captures appear washed out.
If you're experiencing issues with the captured image appearing darker than the original image in Snagit 2024, please see this article: https://support.techsmith.com/hc/en-us/articles/29263135447693-Snagit-2024-2-0-Captures-Darker-Than-Original-Image
Solution
We are always working to improve the quality of captures when HDR is turned on. We have implemented HDR support in Snagit 2024 and later. Please update to the latest version of Snagit to ensure that HDR monitors are supported.
If you have an older version of Snagit, we recommend turning HDR off in the Windows settings:
Windows 10
- Select the Start button, then select Settings > System > Display .
- If you have multiple displays connected to your PC, choose the HDR-capable display under Rearrange your displays.
- Select Windows HD Color settings.
- Under Display capabilities, check to make sure it says No next to Use HDR.
Windows 11
- Select the Start button, then enter settings. Select Settings > System > Display.
- If you have multiple displays connected to your PC, choose the HDR-capable display at the top and then click HDR.
- Turn off HDR.
