Product specific unlocking
Make sure the key is for the version of the software you installed. Keys are version-specific.
Tips for entering the key correctly:
- Make sure there are no empty spaces at the beginning or end of the key.
- Copy and paste the key rather than entering it manually. Make sure to copy and paste the entire key.
- If you type in the key, verify you are typing all occurrences of the number zero as zeroes and not the letter "o."
- Current versions of Snagit and Camtasia, both single and multi-user versions, use a 25 character key (ie: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX).
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