Remove access to a product

At manage.techsmith.com, you can manage who can access your cloud products:

assets for snagit iconassets for camtasia icon Snagit/Camtasia Assets
logo_screencast.png Screencast Pro
audiate icon Camtasia Audiate


logo_snagit.png logo_camtasia.png As for Snagit and Camtasia, an Individual License Subscription is for individuals only and is not transferable. If you have a Business License Subscription, see this support article.

If a person does not need to use a product anymore, follow these steps to revoke their seat:

  1. Visit manage.techsmith.com and sign in to your TechSmith account.
  2. On the Dashboard, locate the product for which you need to manage seats.
  3. From the product menu, select Manage seats.
    seats_03.png
  4. On the Seats page, the product that you selected should be highlighted, and you can view who already has access to this particular product.
    seats_04.png
  5. Next to the user's email, select Remove (icon of the remove button).
    seats_16.png

    To unassing the user from all products that they can access (not just this one), select All users first and remove the user's email from there.
  6. Notify the person that they cannot access the product anymore.
  7. You can assign the now available seat to another person. See this support article.

 

Was this article helpful?
0 out of 1 found this helpful