If Snagit an/or Camtasia were purchased through a reseller, over the phone, or if the user purchased the product as a guest in the online store, then the software key may not be automatically added to the TechSmith account. Follow these steps to manually add a software key to a TechSmith account.
If you are having trouble finding your software key, please see this article.
- Open your preferred web browser, and navigate to myaccount.techsmith.com
- Sign in to your account.
- Select the My Products tab at the top.
- Select Save a Software Key, or Save Another Software Key.
- Enter your software key into the required field.
- Select Save Software Key.
Your software key is now saved in your TechSmith account. To add another key, repeat the steps above.