Install or Reinstall My Purchase

1. Locate your purchase

Select one of these options:

Option A: I Have My Order Confirmation

⚠️ Be sure to look for your most recent receipt. If you can only find older receipts, check your TechSmith account as well (see Option B) in case you have a more recent software key.

In your emailed receipt, click the Download the <Product> Installer link. 

Option B: I Do Not Have My Order Confirmation
  1. Visit manage.techsmith.com and sign in to your TechSmith account.
  2. On the Dashboard, next to the needed product, select Download
    dashboard_03.png
  3. Product not visible on the dashboard?
    Go to the Keys tab and next to the needed product, select Download
    keys_21.png 
    If your software key is not listed, select Save a key or Save another key, enter your key, and save it.

2. Download Snagit/Camtasia

After you find your purchase and click the install/download file, the software should start downloading automatically and you can view the product download page with further instructions. 
download_03.png

3. Install and unlock

See these support articles for further help with the installation
logo_snagit.png Snagit: Installation instructions for Windows, Mac 
logo_camtasia.png Camtasia: Installation instructions for Windows, Mac

Unlock the product to start using it. See these support articles:
logo_snagit.png Snagit: Unlock on Windows, Mac
logo_camtasia.png Camtasia: Unlock on Windows, Mac

If you receive a message about exceeded activations, see this support article.
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