Blocked Access Attempt

Problem

I received an email stating the following: Blocked Access Attempt 
Image showing the expected blocked access attempt error message 
Error showing blocked account message

This means we detected suspicious activity on your TechSmith account due to multiple unsuccessful login attempts.


Solution

As a precaution, please use the Reset password option in the email to regain access to your account. 
Or, follow the steps in Resetting my TechSmith account password.

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