Skip to main content
Logo
Products Tutorials My Account
Submit a request Sign in
English (US) Deutsch Español Français 日本語 Português
  1. TechSmith Support
  2. Buying and License Issues
  3. License and Software Keys

License and Software Keys

  • How do I upgrade/update Snagit or Camtasia?
  • Clear Activations for Snagit
  • Where Do I Find My Software Key?
  • Snagit: Enter My Software Key
  • Camtasia: Enter My Software Key
  • Locate My Software Key and Version in the Software
  • Clear Activations for Snagit/Camtasia
  • This Software Key Is Not Valid
  • What Version Is My Key For?
  • How to Check What Type of License You Have
  • How Long Can I Use My Subscription Software Without Internet?
  • What is the difference between an Individual Subscription and a Business License Subscription?
  • Can I Share Files if I Have a Subscription but Others Are on a Perpetual License?
  • Snagit: Remove My Software Key
  • Unable to Start Error
  • Save a Software Key to a TechSmith Account
  • Why Does the Software Not Remember My Key (It Always Launches as an Evaluation)?
  • Can I Use One Multi-User Key for All My Users?
  • Why Did I Receive a Message That My Perpetual Software Key Is Counterfeit?
  • Find What Version of Snagit or Camtasia Is Installed
  • Activate Camtasia Offline
  • Activate Snagit Offline
  • Clear Activations for Camtasia
  • Reset Snagit Trial Period
  • What Is the Difference Between a Software Update and an Upgrade?
  • Why Did I Not Receive a Key for My Free Trial?

© TechSmith Support

Ask a question
https://support.techsmith.com/hc/en-us/categories/200174568
/hc/theming_assets/01JZJVYY7J50FJPSPTERD1981N
Buying and Licenses
Help articles on licenses, keys, downloads, purchasing and other common questions
custom
https://manage.techsmith.com/
/hc/theming_assets/01JZJVZN5GR92S222WV0HVYRBN
Go To My Account
Manage your subscriptions, locate saved software keys, and more
custom
https://support.techsmith.com/hc/en-us#kb
/hc/theming_assets/01JZJW0249QYRH9HQAQJP8VC6F
Support by Product
Technical Support knowledge base articles by product
custom
https://support.techsmith.com/hc/en-us/requests/new
/hc/theming_assets/01K0S2SHYMV0MK306JB9TW3R2B
Get Help
Get in touch with our dedicated team of Support Specialists.
activate software, crashing, need software key