TechSmith Fuse and TechSmith Capture are no longer in active development. We are not planning new features, improvements, or bug fixes for the apps.
Fuse and Capture are still available to download from the App Store and Google Play, and it continues to work for some customers. You are welcome to keep using it to move images and video from your mobile device into Snagit and Camtasia.
Since Fuse and Capture are no longer being updated, we can't guarantee it will keep working with future versions of iOS, Android, or our desktop products. If Fuse and/or Capture stops working for you, you can still get mobile media into Snagit or Camtasia using common file-transfer methods. These include cloud storage services, AirDrop, email, or a USB connection, followed by a normal import.
We're grateful to everyone who has used Fuse and Capture that have shared their feedback. Our development work is now focused on Snagit, Camtasia Editor, Camtasia Online, Audiate, Screencast and Assets, because that is where we can deliver the most value to the most customers.
If you would like to try troubleshooting our mobile apps please see these articles we have available:
McAfee Firewall Blocks TechSmith Fuse Mobile App Camtasia
Connection to Snagit from TechSmith Fuse Mobile App is Blocked by AVG
McAfee Firewall Blocks Fuse Mobile App Connection to Snagit
We're Sorry! A QR code Cannot Be Generated at This Time Error in Camtasia Editor
We're Sorry! A QR code Cannot Be Generated at This Time for Snagit