At manage.techsmith.com, you can view and manage your Direct orders (multi-seat subscriptions purchased via the sales team) for these cloud products:
 |
Video Review |  |
TechSmith Assets for Snagit |
 |
TechSmith Knowmia Pro |  |
TechSmith Assets for Camtasia |
 |
TechSmith Audiate | Screencast Pro |
If you do not have a multi-seat subscription, see (Multi-Seat Subscriptions) Purchase My First Multi-Seat Subscription.
Multi-seat subscriptions are recurring, meaning that you purchase a product for a month or year, and then decide whether to renew the subscription or let it expire.
If you would like to renew your multi-seat subscription, you can do one of the following.
| Renewal option | Available for | Description |
|---|---|---|
| Turn on auto-renewal |
Multi-seat subscriptions purchased with a credit card |
Every month or year, the system automatically renews your multi-seat subscription and processes the renewal amount on your primary credit card. |
| Renew the subscription early |
All multi-seat subscriptions |
You can renew your subscription during the last 30 days of the current billing month or year. This option is available for all multi-seat subscriptions, no matter if they have auto-renewal on or off. |
| Renew the subscription after it expires |
All multi-seat subscriptions with auto-renewal off/unavailable |
If your multi-seat subscription expires, you have 30 days to renew it. |
Examples of renewal options for a yearly multi-seat subscription:
This help topic is for Assets for Camtasia, Assets for Snagit, Audiate, Knowmia Pro, Screencast Pro, and Video Review.
If you are looking for information about Camtasia, Knowmia Enterprise, Snagit, or our other products, please visit our help center.
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