(Multi-Seat Subscriptions) Tax-Exempt Purchases

At manage.techsmith.com, you can view and manage your Direct orders (multi-seat subscriptions purchased via the sales team) for these cloud products:

video review icon Video Review assets for snagit icon TechSmith Assets for Snagit
knowmia pro icon TechSmith Knowmia Pro assets for camtasia icon TechSmith Assets for Camtasia
audiate icon TechSmith Audiate logo_screencast.png Screencast Pro

If you do not have a multi-seat subscription, see Purchase a Product License or Subscription .

While the Sales team is creating your multi-seat subscription, you need to provide a copy of your tax exemption certificate to the team. During the time when your certificate is valid, for all of your multi-seat purchases, the tax amount will be USD 0.00.

Before each new purchase, our Sales team will need to check if your certificate is still valid. This is why we ask you to contact Sales if you need to:

  • Purchase additional products on a multi-seat basis.
  • Purchase additional seats on a multi-seat basis.
  • Renew your multi-seat subscription.

in direct orders, on the subscription page, you can view a hint saying that as a tax-exempt customer, you cannot purchase products or seats and renew the subscription by yourself; please contact the Sales team at techsmith.com/contact.html

See Do I Have to Pay Sales Tax? What If I Am Tax Exempt? > Phone, Fax & Emailed Orders and Tax-exempt Refund sections.

This help topic is for Assets for Camtasia, Assets for Snagit, Audiate, Knowmia Pro, Screencast Pro, and Video Review.

If you are looking for information about Camtasia, Knowmia Enterprise, Snagit, or our other products, please visit our help center.


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